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There is no option for members to get information at this number. Were bringing you to our trusted partner to help process your payments. Member services: claims and pre-authorization Telephone: +86-400-881-1269 Fax: +86-216-326-8525 Email: AGBChinaServicesShanghai@aetna.com. If you are with Michigan Child, Medicaid or Healthy Michigan Memberjust call us at 1-866-316-3784 (TTY: 711) or use this electronic form to let us know what's on your mind. Name, address and phone number of the pharmacy contact person, Name and title of the authorized agreement signer. Address, phone number, and practice changes Contact us online Contact us by phone For non-participating health care professionals Network applications (behavioral health, dental, facility, and pharmacy) Practice changes and provider termination Monday to Friday, 9AMto8PMlocal time (except Hawaii). Schedule a ride to your appointment. Enjoy low warehouse prices on name-brand Dental Plans products. Call Member Services for more info about your dental benefits. Any use of CPT outside of Aetna Clinical Policy Bulletins (CPBs) should refer to the most current Current Procedural Terminology which contains the complete and most current listing of CPT codes and descriptive terms. While the Clinical Policy Bulletins (CPBs) are developed to assist in administering plan benefits, they do not constitute a description of plan benefits. You can request more information 24 hours a day at www.aetna.com. To help us direct your question or comment to the correct area, please select a category below. No fee schedules, basic unit, relative values or related listings are included in CPT. The Provider Service Center helps with benefits, claims and many other questions. Don't miss. 1-866-409-0937 ${tty} Each insurer has sole responsibility for its own products. Have your benefit options (s) and enrollment package handy. Orders: 1-877-764-5390 ${tty}; Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Reprinted with permission. More Info At dramaquarterly.com Visit site In the event that a member disagrees with a coverage determination, Aetna provides its members with the right to appeal the decision. aetna corporate office locations. If you are a Medicare-Medicaid member just call us at 1-855-676-5772 (TTY: 711) or use this electronic form to let us know what's on your mind. It will show you whether a drug is covered or not covered, but the tier information may not be the same as it is for your specific plan. Select a state below to update coverage details. So if you do, please call us at the number on your member ID card. Aetna handles premium payments through Payer Express, a trusted payment service. Each benefit plan defines which services are covered, which are excluded, and which are subject to dollar caps or other limits. Health benefits and health insurance plans contain exclusions and limitations. Physical fitness and wellness programsthat you can getonline or in person. Copyright document.write(new Date().getFullYear()) Aetna Better Health of Michigan, All Rights Reserved. Mail. Call us at 1-844-383-6126 (TTY: 711) . It is only a partial, general description of plan or program benefits and does not constitute a contract. Rather get help by phone to choose a plan - or just have questions? Read! CPT is developed by the AMA as a listing of descriptive terms and five character identifying codes and modifiers for reporting medical services and procedures performed by physicians. Banner|Aetna was created to provide members with easier access to care. License to sue CPT for any use not authorized herein must be obtained through the American Medical Association, CPT Intellectual Property Services, 515 N. State Street, Chicago, Illinois 60610. Aetna handles premium payments through InstaMed, a trusted payment service. One of the main ways that we do that is a virtual care solution powered by 98point6. Aetna expressly reserves the right to revise these conclusions as clinical information changes, and welcomes further relevant information including correction of any factual error. Furthermore, you can find the "Troubleshooting Login Issues" section which can answer your unresolved problems and . You, your employees and agents are authorized to use CPT only as contained in Aetna Precertification Code Search Tool solely for your own personal use in directly participating in health care programs administered by Aetna, Inc. You acknowledge that AMA holds all copyright, trademark and other rights in CPT. Our Member Services representatives are available Monday through Friday, from 7 AM to 7 PM, eastern standard time. Want to see options for a different location? Call 1-866-316-3784 (TTY: 711) or use the electronic form to let us know what's on your mind. Aetna Medicare members, contact us with questions about your Medicare plan. Aetna Provider Phone Number; Aetna Credentialing: Customer Service Department 800-353-1232 (Medical and Behavioral Health) 800-451-7715 (Dental) The Appointment of Representative form is on CMS.gov. First, let us know a little more about your needs. Monday to Friday, 8 AM to 8 PM ET. Contact Us; FAQ; Dental Health; Aetna Dental Coupons & Offers; Member Login; You can reach us at our address: Aetna Better Health of Illinois 3200 Highland Avenue, MC F648 Downers Grove, IL 60515. Questions? We join the right medical professionals with the right technology, so members benefit from quality, personalized health care designed to help them reach their health ambitions. Contact us. By clicking on I accept, I acknowledge and accept that: Licensee's use and interpretation of the American Society of Addiction Medicines ASAM Criteria for Addictive, Substance-Related, and Co-Occurring Conditions does not imply that the American Society of Addiction Medicine has either participated in or concurs with the disposition of a claim for benefits. General Inquires Support Transportation Fraud and Abuse Clinical Staff We value your opinion. You can reach us at our toll-free numbers: Medicaid Member Services: 1-800-441-5501 (TTY: 711) Comprehensive Long Term Care Member Services: 1-844-645-7371 (TTY: 711) Florida Healthy Kids Member Services: 1-844-528-5815 (TTY: 711) If you need to fax us, our toll-free fax number is (959) 888-4124. Let me give you a short tutorial. Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna). 1-800-556-1555${tty} Any use not authorized herein is prohibited, including by way of illustration and not by way of limitation, making copies of CPT for resale and/or license, transferring copies of CPT to any party not bound by this agreement, creating any modified or derivative work of CPT, or making any commercial use of CPT. Do youhave questions or suggestions? Each benefit plan defines which services are covered, which are excluded, and which are subject to dollar caps or other limits. Whatever you need help with, you can find us using the contact information below. I practice independently and I want to contract with Aetna. We're here to help. The AMA is a third party beneficiary to this Agreement. Read! Find your plan's contact details SELECT PLAN TYPE Email us Send us an email and we'll get back to you as soon as possible. Treating providers are solely responsible for medical advice and treatment of members. This form will also update your information in the online provider directory. Aetna Better Health Premier Plan -Call Member Services and ask to be connected to a nurse at 1-855-676-5772 (TTY: 711), 24 hours a day, 7 days a week. The American Medical Association (AMA) does not directly or indirectly practice medicine or dispense medical services. CPT is a registered trademark of the American Medical Association. Some plans exclude coverage for services or supplies that Aetna considers medically necessary. Holidays may affect scheduling. By estimating the overall risk of health risk and health system expenses over the risk pool, an insurer can develop a routine finance . Go to Aetna Log In Provider website using the links below Step 2. Call for more info aboutyour OneTouch blood glucose meterand testing your blood glucose. Our toll-free phone number is 1-855-676-5772 (TTY: 711), 24 hours a day, 7 days a week. 1-877-225-0137${tty} aetna corporate office locations. The five character codes included in the Aetna Clinical Policy Bulletins (CPBs) are obtained from Current Procedural Terminology (CPT), copyright 2015 by the American Medical Association (AMA). Dental PPO insurance plans are underwritten and/or administered by Aetna Life Insurance Company. No fee schedules, basic unit values, relative value guides, conversion factors or scales are included in any part of CPT. The member's benefit plan determines coverage. The discussion, analysis, conclusions and positions reflected in the Clinical Policy Bulletins (CPBs), including any reference to a specific provider, product, process or service by name, trademark, manufacturer, constitute Aetna's opinion and are made without any intent to defame. You are leaving our Medicare website and going to our non-Medicare website. Monday to Friday, 8AM to 8 PMET. I have a question about billing. Check Out the Book on Amazon! This site has its own login. Registering with or logging in to your secure site. Click on "Claims," "CPT/HCPCS Coding Tool," "Clinical Policy Code Search. You are leaving our website and going to a non Medicare-Medicaid Plan website. Links to various non-Aetna sites are provided for your convenience only. Mondayto Friday, 9 AM to 9 PMET. Aetna Medicare Providers Claim Address and Phone Number Aetna HMO and PPO Plans Phone number Statewise Aetna Plan Phone number and Claim Address Aetna claim address and Aetna phone numbers are very important to handling denials, AR follow-up and claim submission. If you are already an Aetna Dental Insurance Member and have a question regarding your existing policy or claim, please visit Aetna.com or call 1-800-872-3862. Coventry Health Care of Illinois, Inc. Aetna (Shanghai) Enterprise Services Co. Ltd Suite 702, 757 Meng Zi Road, Gopher Center, Huang Pu District Shanghai, China. Each main plan type has more than one subtype. This search will use the five-tier subtype. We have made it easy for you to contact us regarding your questions or concerns. Our address is: Aetna Better Health of Florida Do you have questions or suggestions? Please note also that Clinical Policy Bulletins (CPBs) are regularly updated and are therefore subject to change. Call our National Dentist Line at 1-800-451-7715 or visit Information about Aetna Dental Networks. Aetna Dental Clinical Policy Bulletins (DCPBs) are developed to assist in administering plan benefits and do not constitute dental advice. Any use not authorized herein is prohibited, including by way of illustration and not by way of limitation, making copies of CPT for resale and/or license, transferring copies of CPT to any party not bound by this agreement, creating any modified or derivative work of CPT, or making any commercial use of CPT. Members and their providers will need to consult the member's benefit plan to determine if there are any exclusions or other benefit limitations applicable to this service or supply. Or use the Aetna Health app to find care, check costs and access your information on the go. Treating providers are solely responsible for dental advice and treatment of members. Box 14597 Lexington, KY 40512-4597, Aetna Dental P.O. It only takes a minute to register for your secure, personalised Health Hub. Language translation services can be provided free of charge by calling 1-866-316-3784. With Aetna CVS Health Affordable Care Act (ACA) individual & family plans bring you the quality coverage of Aetna plus the convenient care options of CVS. . LoginAsk is here to help you access Member Aetna Com Member Login quickly and handle each specific case you encounter. In some cases, we may allow exceptions for a service or drug that is normally not covered. In addition, coverage may be mandated by applicable legal requirements of a State or the Federal government. Address, phone number, and practice changes Contact us online Contact us by phone For non-participating health care professionals Network applications (behavioral health, dental, facility, and pharmacy) Practice changes and provider termination This website is using a security service to protect itself from online attacks. The information will help them locate your problem and pinpoint a solution to your problem faster. aetna number of employees Let me give you a short tutorial. Your IP: To help us direct your question or comment to the correct area, please select a category below. If you do not intend to leave our site, close this message. Common problems addressed by the customer care unit that answers calls to 877-204-9186 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange . Banner|Aetna aims to offer access to more efficient and effective member care at a more affordable cost. Contact Member Services. For Medicaid/ Healthy MI members requesting transportation, please contact Access2Care at 1-866-316-3784, option 6. Performance & security by Cloudflare. Applicable FARS/DFARS apply. You can email the site owner to let them know you were blocked. Feel free to contact customer service at 1-866-316-3784 from 8am to 5pm, EST, Monday through Friday. While Clinical Policy Bulletins (CPBs) define Aetna's clinical policy, medical necessity determinations in connection with coverage decisions are made on a case by case basis. La informacin a la que acceder es proporcionada por otra organizacin o proveedor. You, your employees and agents are authorized to use CPT only as contained in Aetna Clinical Policy Bulletins (CPBs) solely for your own personal use in directly participating in healthcare programs administered by Aetna, Inc. You acknowledge that AMA holds all copyright, trademark and other rights in CPT. 24 hours a day, 7 days a week. Enter your Username and Password and click on Log In Step 3. 1-855-814-1699 (TTY: 711) Monday to Friday, 8 AM to 8 PM ET. YOU ARE A MEMBER IF: You enrolled in a vision plan through your employer; You'd like to confirm benefits or eligibility; You need to find an in-network eye doctor; YOU ARE A PROVIDER IF: CPT only copyright 2015 American Medical Association. You will be connected to the 24-hour nurse line. Register. Our Aetna Better Health of Michigan Medicaid, Healthy Michigan and MIChild Plan Member Services team is available Monday through Friday 8 a.m. to 5 p.m. at 1-866-316-3784, TTY 711. Aetna has reached these conclusions based upon a review of currently available clinical information (including clinical outcome studies in the peer-reviewed published medical literature, regulatory status of the technology, evidence-based guidelines of public health and health research agencies, evidence-based guidelines and positions of leading national health professional organizations, views of physicians practicing in relevant clinical areas, and other relevant factors). Call our National Dentist Line at 1-800-451-7715 or visit Information about Aetna Dental Networks. Therefore, Arizona residents, members, employers and brokers must contact Aetna directly or their employers for information regarding Aetna products and services. Treating providers are solely responsible for medical advice and treatment of members. The AMA disclaims responsibility for any consequences or liability attributable to or related to any use, non-use, or interpretation of information contained or not contained in this product. 8AMto11PMET, 7 days a week. Go to Aetna Member Sign In website using the links below ; Step 2. Therefore, Arizona residents, members, employers and brokers must contact Aetna directly or their employers for information regarding Aetna products and services. Note: If you are a hospital based provider seeking to join an already contracted group, you do not need to complete the application independently. 1-855-814-1699${tty} Listed below are important addresses and phone numbers. You are now being directed to the CVS Health site. Monday toFriday,8 AM to 8 PM ET. We're here to help. By using our provider portal on Availity, you can handle tasks for your patients with Aetna plans, including: If youre retiring, moving out of state, or changing provider groups, use this form to notify us. Si tu intencin no era salir del sitio web, cierra este mensaje. How to login easier? Any use of CPT outside of Aetna Precertification Code Search Tool should refer to the most Current Procedural Terminology which contains the complete and most current listing of CPT codes and descriptive terms. Our plan selection pages will be down for maintenance starting Friday, April 16, at 9 p.m. and returning by 1 p.m. Saturday, April 17. 24 hours a day/7 days a week. 01 Th11. Independent non-retail pharmacies - such as long-term care facilities, home infusion pharmacies, and mail order pharmacies - can call one of the phone numbers below to request participation: Chain or Pharmacy Services Administrative Organization (PSAO) pharmacies. 1-866-370-4842 ${tty} 24-Hour Nurse Line / Linea de Enfermeras de 24 horas: Aetna Better Health of Michigan/Aetna Better Health Premier Plan (Medicare-Medicaid). Step 1. Special communication needs: Members with hearing impairment can call the TDD line at 1-866-318-3784. ", The five character codes included in the Aetna Precertification Code Search Tool are obtained from Current Procedural Terminology (CPT. If you are a Medicare-Medicaid member just call us at 1-855-676-5772 (TTY: 711) or use this electronic form to let us know what's on your mind. See more details. . Aetna makes no representations and accepts no liability with respect to the content of any external information cited or relied upon in the Clinical Policy Bulletins (CPBs). The information you will be accessing is provided by another organization or vendor. Let me give you a short tutorial. Read! Aetna's conclusion that a particular service or supply is medically necessary does not constitute a representation or warranty that this service or supply is covered (i.e., will be paid for by Aetna). While the Dental Clinical Policy Bulletins (DCPBs) are developed to assist in administering plan benefits, they do not constitute a description of plan benefits. The call is free. Applications are available at the American Medical Association Web site, www.ama-assn.org/go/cpt. For those that are hearing or speech impaired, TDD/TTY 711. I am a non-physician health care professional who wants to be available for selection as a primary care provider (PCP), and my state regulations allow me to serve as a PCP. Your benefits plan determines coverage. Please fill in all fields. If there is a discrepancy between a Clinical Policy Bulletin (CPB) and a member's plan of benefits, the benefits plan will govern. Find a great collection of Dental Plans at Costco. Getinfo about your vision provider network and coverage. Holidays may affect scheduling. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. All Rights Reserved. Aetna Dental. Portfolio. Before enrolling: Contact your Benefit Administrator to ensure your plan sponsor has elected to use our enrollment utility. In Texas, the Dental PPO is known as Participating Dental Network (PDN). Each benefit plan defines which services are covered, which are excluded, and which are subject to dollar caps or other limits. This phone number is Aetna Member Services's Best Phone Number because 16,338 customers like you used this contact information over the last 18 months and gave us feedback. , which offers investment products and services through J. com DA: 26 PA: 17 MOZ Rank: 44. and/or its licensors and for the use Contact Us. CPT only Copyright 2020 American Medical Association. Draft a message Aetna member seminars Aetna members can attend a local seminar to understand how to get the most from their plans. Aetna Corporate Address: If there are any problems, here are some of our suggestions Top Results For Aetna Log In Provider Updated 1 hour ago www.aetnainternational.com Employers member number (Aetna member number) your billing information (if the question is about a bill) This information could help Aetna customer service agents provide you with the best service that they can provide. Log in or register. Transcript. intune copy file to user profile. Box 10462 Van Nuys, CA 91410. Since Dental Clinical Policy Bulletins (DCPBs) can be highly technical and are designed to be used by our professional staff in making clinical determinations in connection with coverage decisions, members should review these Bulletins with their providers so they may fully understand our policies. Monday to Friday, 8 AM to 8 PM ET. Go to the American Medical Association Web site. Dental plans and vision benefits are insured by Aetna Life Insurance Company (Aetna) 151 Farmington Avenue Hartford, CT 06156. While only your doctor can diagnose, prescribe or give medical advice, the Care Management nurses can provide information on a variety of health topics. Aetna Member Services Aetna Address for Member Services; Corporate Headquarters: 151 Farmington Avenue Hartford, CT 06156: Aetna addresses for Pharmacy: . It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. The Dental Clinical Policy Bulletins (DCPBs) describe Aetna's current determinations of whether certain services or supplies are medically necessary, based upon a review of available clinical information. Listed below are important addresses and phone numbers. Dental benefits and dental insurance plans are underwritten by Aetna Dental Inc., Aetna Dental of California Inc., and Aetna Health Inc. and/or Aetna Life Insurance Company (Aetna). License to use CPT for any use not authorized herein must be obtained through the American Medical Association, CPT Intellectual Property Services, 515 N. State Street, Chicago, Illinois 60610. How to login easier? Visit the secure website, available through www.aetna.com, for more information. Support is available 24/7 during disaster or catastrophic event. The AMA disclaims responsibility for any consequences or liability attributable or related to any use, nonuse or interpretation of information contained in Aetna Clinical Policy Bulletins (CPBs). Get the most out of your plan by familiarizing yourself with the services and tools we offer, including: 24-hour Member Service Center support with benefits and claims questions and locating doctors and hospitals. . Aetna website You can request more information 24 hours a day at www.aetna.com. Step 1. This Agreement will terminate upon notice if you violate its terms. Our toll-free phonenumberis 1-855-676-5772 (TTY: 711), 24 hours a day, 7 days a week. Aetna Inc. and its subsidiary companies do not endorse any of the products or services available through EHG. The action you just performed triggered the security solution. Links to various non-Aetna sites are provided for your convenience only. Get Support Members and Providers. To help us direct your question or comment to the correct area, please select a category below. In Texas by Aetna Dental Inc. and in Virginia, the DMO plan is known as the Dental Network Only plan (DNO). If you have questions related to COVID-19, including those on our telemedicine policy, testing, coding for COVID-19 related visits, and additional resources Aetna is sharing to support you during this pandemic, please check our Provider COVID-19 FAQ website. sort codes are a six-digit number which identifies both the bank and the branch where the account is held and . Call Aetna Member Services: 1-855-339-9731 (TTY: 711) Monday through Friday, 7 AM to 5 PM CT If you do not intend to leave our site, please click Close. 1-855-335-1407 (TTY: 711), 7 days a week, 8 AM to 8 PM Medicare Supplement Insurance plans 1-800-358-8749 (TTY: 711), Monday to Friday, 8 AM to 8 PM ET Employer or Group coverage 1-800-307-4830 (TTY: 711), Monday to Friday, 8 AM to 9 PM ET See more ways to contact Aetna Select an option below Contact Member Services Fax. The conclusion that a particular service or supply is medically necessary does not constitute a representation or warranty that this service or supply is covered (i.e., will be paid for by Aetna) for a particular member. For your convenience, we have a single post office box for claims and specialty authorization submissions. Independent retail pharmacies can fill out the form at the link below. . Aetna Dental P.O. Medicare coverage for the whole you body, mind and spirit, Discover coverage that takes a total approach to health, See how we help you get the right resources and care, Take full advantage of everything your plan offers you. Aetna (Shanghai) Enterprise . Comments . This product includes CPT which is commercial technical data and/or computer data bases and/or commercial computer software and/or commercial computer software documentation, as applicable which were developed exclusively at private expense by the American Medical Association, 515 North State Street, Chicago, Illinois, 60610. It's easy to update a provider address, phone number, fax number, email address or initiate an out-of-state move or a change in provider group. 1-866-409-0937 (TTY: 711) Monday to Friday, 9 AM to 9 PM ET. Huatai fronted members. Some plans exclude coverage for services or supplies that Aetna considers medically necessary. The responsibility for the content of Aetna Precertification Code Search Tool is with Aetna and no endorsement by the AMA is intended or should be implied. It may be different from your Aetna secure member site login. As an Aetna Medicare member, you have the right to: Ask for coverage of a medical service or prescription drug. ViewtheOTC catalog,locate stores to use your benefit or place an online order. For language services, please call the number on your member ID card and request an operator. Disclaimer of Warranties and Liabilities. Transforming health care, together. Under certain plans, if more than one service can be used to treat a covered person's dental condition, Aetna may decide to authorize coverage only for a less costly covered service provided that certain terms are met. This is a text-based app that we use. Register now for Aetna's provider website on Availity, Aetna Dental Encounters P.O. Links to ClaimConnect and its content are provided for your convenience. For Illinois North and Central members Prescription drug services: Email us or call 1-844-741-8423 (TTY: 711), seven days a week, 24 hours a day. I may or may not be employed by an Aetna-contracted provider. Why choose ${company} Medicare Solutions? However, applicable state mandates will take precedence with respect to fully insured plans and self-funded non-ERISA (e.g., government, school boards, church) plans. All services deemed "never effective" are excluded from coverage. Just enter your mobile number and well text you a link to download the Aetna Health app from the App Store or on Google Play. Aetna Inc. and its subsidiary companies assume no responsibility for any circumstances arising out of the use, misuse, interpretation or application of any information or other material provided by EDI Health Group (EHG). Aetna Clinical Policy Bulletins (CPBs) are developed to assist in administering plan benefits and do not constitute medical advice. Yes, I'm a memberNo, I'm looking for a plan. The nurse will call you back by the next business day. By phone. In case of a conflict between your plan documents and this information, the plan documents will govern. You are now being directed to CVS Caremark site. LICENSE FOR USE OF CURRENT PROCEDURAL TERMINOLOGY, FOURTH EDITION ("CPT"). If the nurse is not available, you should leave a message. To receive maximum benefits, members must choose a participating primary care dentist to coordinate their care with network providers. Members should discuss any Clinical Policy Bulletin (CPB) related to their coverage or condition with their treating provider. We value your opinion. You are now leaving Aetna Better Health of Michigans website. Member Aetna Com Member Login will sometimes glitch and take you a long time to try different solutions. Holidays may affect scheduling. All other questions: Email us or call 1-866-784-4916 (TTY: 711), ${hours}. Caremark.com is the secure website where Aetna Medicare SilverScript members can manage prescriptions, sign up for mail delivery, view order status, find drug pricing, and identify savings options. Copyright 2015 by the American Society of Addiction Medicine. Access2Care. Find a seminar Extra benefits From a 24-hour nurse line to vision and fitness, you're covered. Links to various non-Aetna sites are provided for your convenience only. To view the form just select Continue. In addition, a member may have an opportunity for an independent external review of coverage denials based on medical necessity or regarding the experimental and investigational status when the service or supply in question for which the member is financially responsible is $500 or greater. Through Payer Express log-in may be mandated by applicable legal requirements of a State or the Federal government and to At Costco please include what you need help with, you can request more 24. Can Fax us at the number on your mind local seminar to understand how to information! Members should discuss any Dental Clinical Policy Bulletins ( CPBs ) are developed to assist with Search and Is not available, you have the right to: Ask for coverage of a conflict your! Caremark.Com secure member site log-in and Password and click on `` claims, '' `` Coding Number on your ID card and request an operator, including the transportation in urgent tu intencin era! Office box for all states except California, which are subject to dollar caps other Note also that the ABA medical Necessity Guidemay be updated and are therefore subject dollar! 6 PM ET non Medicare-Medicaid plan website Guidemay be updated and are therefore subject to.., available through www.aetna.com, for more information 24 hours a day at www.aetna.com medically necessary handle specific Headquarters phone lines are staffed Monday through Friday, 9 AM-5 PM MT `` CPT '' ) to 5pm EST Services: call the TDD line at 1-800-451-7715 or visit information about Aetna Dental. The form at the link below so if you do not intend to leave our site, close message. Participating primary care Dentist to coordinate their care with network providers also that Clinical Policy (. How to get what you were blocked system expenses over the risk,. 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